35 Comments

  1. roy
    January 5, 2014 @ 9:07 am

    it says the WD My Passport 1 TB is compatible with the hp chromebook 11 but how do i install it?

    Reply

    • xxxxx
      March 7, 2014 @ 9:30 am

      Plug it in…

      Reply

      • terrydarc
        October 16, 2014 @ 3:46 pm

        Simply not true. I bot a WD My Passport and you can’t just “plug it in”. The device is seen, scanned and does NOT show up in the Files ap. I’m still looking for an answer to that one.

        Reply

    • deedee
      June 1, 2016 @ 11:06 pm

      WD Passport is not compattible with my chromebook 11…I plugged it in and a message kept popping up ..that this device is not compatible with your Chromebook 11…it wasn’t doing anything to even download from my laptop..returned it..

      Reply

    • Ken
      April 25, 2017 @ 12:08 pm

      This article states that a seagate expansion portable drive works with Chromebook. I just got off the phone with Seagate and they say that is incorrect. It will not work.

      What is your response and if you are using a seagate backup plus 4TB model, how?

      Reply

      • Kain Young
        April 28, 2017 @ 4:52 am

        The drive should work as a raw storage disk. Seagate’s add-on backup features won’t work.

        Reply

  2. daniel cook
    January 3, 2015 @ 1:51 pm

    I have got myself a usb dvd cd rom and when i plug it into my chrome book it is recognising the cd rom and disc but when i click on the file to play it pops up saying visit the chrome webstore and find an app that can open this file. But I have no idea what I am looking for.

    Reply

    • Kain Young
      January 3, 2015 @ 3:03 pm

      The good news is that your hardware seems to be working. Pitty of course when the file can’t be opened. Can you see what the file extension is?

      Reply

    • Josh Y
      December 18, 2015 @ 3:43 pm

      You can use the new VLC player Chromeapp they just released to play the DVD video files. That being said, what Chromebook do you have and what USB DVD drive do you have?

      Link to app: https://chrome.google.com/webstore/detail/vlc/obpdeolnggmbekmklghapmfpnfhpcndf

      Reply

      • Christy W.
        January 16, 2016 @ 5:24 pm

        Hi Josh. Please see the question I posted to Tiffany (below). Thx.

        Reply

  3. Tiffany A.
    February 1, 2015 @ 2:02 am

    What about external disk drives?

    Reply

    • Christy Workman
      January 16, 2016 @ 5:18 pm

      Hi Tiffany. Does this app work on all chromebooks? I have a Hisense that my daughter got me for Christmas (cuz my laptop was stolen) and I need to be able to access and store info to my Photoshop, Lightroom and other programs. I’m not sure I can even do that because I wont be able to actually load the programs onto it,

      Reply

      • Christy W.
        January 16, 2016 @ 5:22 pm

        Sorry Tiffany, this question was supposed to go to Josh Y. I clicked on the wrong reply tab.

        Reply

  4. jy armus
    February 11, 2015 @ 12:26 am

    How do I hook up and optical drive to a hromebook to watch movies on DVD? Jyarmus@stevens.edu

    Reply

  5. dianne hazel
    March 12, 2015 @ 1:59 pm

    ya ,me too . I bought samsung dvd writer but chromebook says you need an app for ot… Which app ?

    Reply

  6. IRINA
    October 7, 2015 @ 4:55 pm

    YES you can connect Chromebook to the external hard drive

    Reply

  7. Lisa Humphries
    October 21, 2015 @ 9:01 pm

    Thank you for this! I am one of those crazy people who wants to use an external hard drive with a Chromebook. I guess when you lose everything in a house fire, it makes you a bit skittish about keeping all my files/pictures in one spot.

    Reply

    • Kain Young
      October 24, 2015 @ 9:31 am

      Sorry to hear that Lisa. That must have been terrible. Remember the rule of three. Keep 1 copy on your local device, 1 copy on a medium like an external drive and 1 copy on an online storage option. Being a Google fanboy I suggest you always use Google Drive. I myself have 1.1 TB of data space on drive to safely stow away my files and photos. And next to it being a great affordable (don’t want to say cheap as that sounds so negative, but it is cheap) storage option it also is a great way of making your files readily available across your devices.

      Reply

  8. Jeff
    December 28, 2015 @ 6:39 am

    I have a Seagate 1TB Backup Plus Portable Drive, but when I plug it into my Acer Chromebook, no icon appears anywhere that I can click on. I’d like to load stored documents on it onto the Chrome cloud, but I don’t know how to access the device or transfer the files. Can anyone help?

    Reply

    • goodgirlsplay
      August 16, 2016 @ 3:18 pm

      Same situation. Not sure what to do…. Just bought it because I saw in the blog that it was suppose to be compatible? But it won’t do anything. I guess I could literally use it just to store stuff. But none of the software or install will activate -_-…. HELP

      Reply

      • Kain Young
        August 18, 2016 @ 3:50 am

        Hi,
        All these drives are ChromeOS-compatible. See my comment to Jeff and let me know if that helps or not.
        Also, I have some great resources for getting help here: http://www.chromebookhq.com/resources/

        Reply

  9. Jean
    February 6, 2016 @ 1:23 pm

    I have the same problem. I have a Passport Ulta External Hardrive and when I go to open the set up it says I need to find a compatible app. I have no clued what compatible app would let me use my harddrive with my Samsung chromebook. So basically all I have now is a glorified large jump drive without being able to put a password or use the functions which I bought it for. Can someone please provide an app??

    Reply

    • Dr James J Yarmus
      February 8, 2016 @ 2:27 pm

      Chromebook WOULD HAVE BEEN and excellent back up system for temporary use when a major component such as a Dell computer is down for weeks as the hardware is being replaced in Texas, the software in India, often to no avail, until you get a new computer or system of a different brand. If we could use the external drives, the Chromebook would rocket in sales.

      Reply

      • Kain Young
        February 9, 2016 @ 2:35 pm

        To see the files on your attached drive, click the search icon, type “files” and click on the Files application. You should see a familiar file browser, where you can scroll down and see your drive.

        Reply

        • Kain Young
          February 9, 2016 @ 2:38 pm

          Jeff, did you find the Files application on your Chromebook? That’s where you browse your external drive as well as your Google Drive files.

          Reply

  10. Nathaniel
    March 8, 2016 @ 5:41 am

    I have a Hp Chromebook and a Hp Dvd-Rom external drive, will it work with it if I download VLC media player

    Reply

    • Kain Young
      March 9, 2016 @ 3:47 pm

      That’s true in theory. Will you let us know if it works for you?

      Reply

  11. Must have Chromebook accessories - ChromebookHQ
    April 5, 2016 @ 4:01 am

    […] […]

    Reply

  12. Paul Winsor
    April 27, 2016 @ 8:49 am

    I’ve just brought a Toshiba CB30-B-104 chromebook, really like it, however, I am having massive problems hooking this up to my old WD My Book World. I get that I can’t access it through my home network (although no reason on earth why not) however, when I have purchased a USB cable and plugged it in to both WD My Book World and my Toshiba Chromebook (with everything switched on and apparently working) there is nothing on my file folder? What gives?
    It’s like it isn’t there. There are no error messages like some have said, it’s just invisible to my Chromebook

    Can anyone help?

    Reply

    • Kain Young
      April 28, 2016 @ 10:46 am

      I would push on WD support first and then Chrome support https://support.google.com/chromebook/?hl=en#topic=3399709

      Reply

    • Reinier Roelofs
      May 4, 2016 @ 4:39 pm

      Hello Paul Winsor,

      If you wan’t to access your drive through your home network. You need to install the WebDAV plugin in the chrome os file manager. I have a MyBookLive and it works perfect!

      Reply

  13. Donna Reid
    August 21, 2016 @ 3:45 pm

    wd 1 tb does not work with samsung chrome book. file explorer pulls up, try to open files (mac and windows exe) no chrome applicable files, and web store does not support. great 59.00 brick. will try to download files to hd via windows on another computer, which i was hoping to not need to do, then try to read with chrome supported apps.

    Reply

    • Kain Young
      August 22, 2016 @ 3:06 am

      Donna, Chrome OS cannot run executable files for Mac or Windows. What programs are you trying to run?

      Reply

      • Donna Reid
        August 22, 2016 @ 10:57 am

        Sorry Kain, my bad. I don’t know why I was thinking I needed to download the exe files to use the drive. It works like a charm. Just need to figure out how to save my owned google, amazon and disney movies on it. All other files work!!

        Reply

  14. Graeme Tucker
    November 6, 2016 @ 9:04 pm

    I have a newly purchased Seagate Wireless 500GB external drive that works perfectly as described but only for USB connections. If only someone would make an app so I can use the wireless function, that would be great.

    Reply

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